11.01.2016

Michelle Leblanc

Social Media Strategist, Industrium

Increasing retention and referrals through listening.

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Carrie Melissa Jones

Carrie Melissa Jones | @caremjo

Carrie is the COO and Founding Partner of CMX. She has built community at Chegg and Scribd and has consulted with community companies around the world. She lives in Seattle, WA with her pup, Bruce Wayne.