On October 15th in San Francisco, the world’s leading community professionals and businesses will gather together for the industry’s largest professional gathering. We all toil tirelessly to build communities day in and day out. CMX Summit is your chance to step back, learn from others, share in the passion and excitement, and make connections that will last your entire career.
Today, we release General Admission tickets and announce more speakers and the final lineup of workshops.
Pre-sale ticets sold out in eight hours and Early Bird tickets sold out a week ago, so don’t wait to pick up your tickets.
– Evan Hamilton, Community Lead at Coursera
Get all the event info and register here.
You’ll Meet These Incredible Speakers, Just Added to the Lineup
We have already stacked the lineup with industry veterans for you. Today, we’re announcing three new speakers who have joined the event, who can speak about building community from the earliest of days to full scale at B2B and B2C businesses. They’re three of the people who have been defining the community industry through their work for up to a decade.
Jennifer Sable Lopez, Director of Community at Moz
Nish Nadaraja, Creator of Yelp Elite
Jenna Meister, Head of Community Engagement at Airbnb
Jenna Meister joined Airbnb in 2011 and has been a key leader in implementing Airbnb’s community strategy across international markets ever since. She has recruited, trained, and managed Community Managers across 20 countries and has led community engagement for major launches, including Airbnb’s rebrand in 2014 and the launch of the company’s online community platform.
We are excited to introduce her to you and for you to learn about Airbnb’s community triumphs first-hand.
New Workshops Added
Last year, we heard loud and clear that our workshops had the potential to hold tremendous value. This year, we are delivering on that promise to you. We’re developing key workshops that will allow you to delve deeply into the areas where you most need help in your role.
That’s why we can’t wait to announce two more workshops to give you an opportunity to get hands on, tactical advice. If you’d like to upgrade your ticket to include a workshop, you can just shoot us an email. Just make sure you purchase your ticket soon. Space is strictly limited, and we ran out of seats in our last workshops!
Community Driven Support Strategy and Implementation
Taught by Amy Muller, VP Customer Care & Community at Automatic Labs
This workshop brings you an unprecedented opportunity to learn from one of the people who redefined how communities can drive customer support. Amy is a veteran of the Internet tech industry and co-founder of Get Satisfaction. In this workshop, you’ll learn how to put together your own strategy for launching and running community support forums, managing support systems and assigning metrics to track and improve your process over time.
B2B Community Strategy with Lithium Technologies
Taught by Louis Peters, Director of Social Strategy Consulting at Lithium
What does it take to effectively create a Total Community that drives meaningful business outcomes? What tools and strategies can we use to catalyze, measure and demonstrate strong ROI? Lithium invites you to join them in a hands-on workshop that will explore the challenges facing B2B brands today, discover new ways to engage with digitally savvy professionals, and discuss what’s next for Total Community.
In the Meantime: Stay Up to Date on CMX Summit Happenings
There are three ways for you to stay in the know leading up to the event:
- If you haven’t already, subscribe to the CMX community newsletter and follow all updates for the event here.
- Join the CMX Hub group on Facebook to connect with other attendees.
- Follow us on Twitter and create an alert for the #CMXSummit hashtag.
Spread the CMX Love
If joining together with other industry professionals, we’d love if you shared your enthusiasm. We want to see more of your friends there, and we want to introduce you to ours. So here’s an easy way to make this happen:
Click here to share your pure, uninhibited excitement on Twitter!
The hashtag will be #CMXSummit, so be sure to start using it now to meet other attendees!
Those are all the updates for now. See you in two months!