Community Manager

Website 100Kin10 100Kin10

About 100Kin10
100Kin10 unites 280 of the nation’s top academic institutions, nonprofits, foundations, companies, and government agencies to address the nation’s STEM teacher shortage. Together, we are tackling systemic challenges and getting 100,000 excellent STEM teachers into classrooms nationwide.

In our first five years, we secured commitments for 100,000 excellent STEM teachers by 2021 and built a highly engaged, collaborative network of partner organizations immersed in collective problem-solving and shared learning and willing to be vulnerable and trusting with old and new allies alike.

People who thrive at 100Kin10 are team-oriented, open-minded, creative, and flexible, and possess a strong desire to learn and grow in a feedback-rich environment. Our culture embraces colleagues with genuine warmth, a curiosity to learn, a drive toward excellence, the ability to laugh at themselves, an eagerness for feedback to spur growth and impact, and an interest in co-workers as colleagues and as human beings.

About the Community Team

The Community Team at 100Kin10 is responsible for engaging and organizing our partner organizations, creating the structures and experiences that enable them to come together to share and learn what works (what what doesn’t), come up with new solutions where none exist, and implement their work in a way that the field can learn from.

The ultimate goal of the Community Team at 100Kin10 is to move partners towards long-term collaborative projects that address the underlying systemic challenges to our nation’s STEM teacher shortage.

We do that by collecting data about our partners to understand their needs, motivations, behaviors, and goals. We use this data to segment our partners into sub-groups that are ripe for collaborative project work. Once segmented, we develop bespoke email and communications campaigns that are designed to pique their interest in short-term opportunities for light engagement (i.e. one-off virtual and in-person learning events) as well as inspire deeper commitments to long-term collaborative projects with their fellow partners (i.e. “Project Teams”).

We consider ourselves to be community organizers, who use a wide variety of skills to do our work well: service design, experience design, data management and analysis, marketing and communications, and program design & management.

About the Role
In this role, you will be responsible for ensuring that partners in our network have ample opportunity to engage with and learn from one another, in a way that advances their STEM teaching work. You will do this by devising, implementing and experimenting with a variety of approaches designed to produce meaningful outcomes and relationships across the network: from written content to regional events, and from online experiences to our annual Summit. Across all touchpoints, you bring to life the network’s promise for all partners, with particular focus on partners who have limited time in the day to engage. This position reports to our National Director of Community.

Responsibilities
Community Building Strategy

  • Develop programming and manage execution for all network events, both in-person and virtual — How might we use partner convenings to drive our strategies and goals?
  • Build community and relationships across partners in the network in a systematic, strategic way — How might we ensure that partners are connected to each other over the course of the year in a way that helps push their work forward?
  • Foster, strengthen and actively develop “micro-communities,” cohorts of partners with shared goals and focus area, by building relationships, coordinating calls, facilitating group conversations, documenting conversation takeaways, and planning next steps.

Program & Project Management

  • Develop, manage and carry out programming strategy for our annual Partner Summit, convening 300+ partners for a full day of learning from one another in partner-led sessions.
  • Manage process for ensuring high-quality partner-led sessions at our Partner Summit, including program definition, initial outreach, submissions tracking, relationship management, preparation strategy and execution, and communications.

Communications & Content

  • Develop content and communications strategies, alongside the Associate Director, that inform and mobilize partners to action  — How might we share content with partners over the course of the year so that they remain inspired and connected — even if they don’t have the time to attend events or participate in programs?
  • Capture takeaways, documentation, and learnings from our engagements with partners; over time, create systems and processes for keeping those learnings alive in the network, disseminating them in useful, usable formats to the rest of the network.

Qualifications

  • A minimum of three to five years of experience in a community-building, experience design, or program management role
  • Excellent writing and communications skills required;
  • Affinity for experience design and crafting, producing, and facilitating processes and moments that engage, delight, and propel;
  • Highly organized, detail-oriented, with strong follow through;
  • Excels at working collaboratively, e.g. via Google Docs, Slack, Zoom and other platforms;
  • Demonstrated program or project management skills preferred;
  • Self-directed and proactive in an environment with dynamic priorities; able to prioritize competing projects and multi-task, exercise independent judgment, and take initiative;
  • Able to work independently and as a part of a team in a fast-paced environment on deadline-driven projects;
  • Be team-oriented, open-minded, creative, and flexible, and possess a strong desire to learn and grow in a feedback-rich environment.

To Apply

To apply, send Colin Lieu ([email protected]) your resume and responses to the following questions:

  • Why you are interested in 100Kin10
  • Why you are passionate about this role specifically

To apply for this job email your details to info@100Kin10.org