Community Manager – France (Contract)

Remote (France or Netherlands)
  • Full Time
Discord Community Manager, France (12 month Contract)

The Discord Community Team is on a mission to build the world's greatest community of communities. We're lookin' for someone to run Discord’s community in France with the opportunity to work across other key European markets too. You’ll be responsible for growing the Discord community by creating and executing programs that engage, educate and excite strategically important audiences resulting in the creation and retention of thriving communities.

Working with the Community Lead EU, you’ll refine and scale our international community playbook, with an emphasis on educating community leaders through online & offline tactics. You will work cross functionally both internally and with external agencies.

What you’ll be doing

  • Identify & communicate quantitative and qualitative insights internally to deepen marketing understanding and highlight local opportunities

  • Collect and synthesize meaningful product feedback to advocate for the French community internally

  • Be a public face for key local audiences to build trust and drive engagement including hosting events and speaking to media

  • Execute new & existing programs to educate and empower local community leaders to succeed, including recruiting & onboarding program members, managing scaled program communication channels and day to day program management

  • Project manage regular cadence of educational events, workshops and webinars to empower community leaders to succeed, including concept, programming, formats, speakers and promotion

  • Produce region-specific resources, content and events for ongoing recruitment, onboarding, activation, engagement and retention of key community audiences.

  • Monitor & report on success metrics including program efficacy & business impact

  • Work cross-functionally with Community, Comms, Marketing, Social, Talent, Product Marketing & Safety

You’ll Thrive In This Role If...

  • 2+ years of professional experience in community marketing, program management, account management, or other relevant community management experience

  • 1+ years in growing community internationally

  • Experience creating and managing owned and operated marketing channels

  • Experience tracking project deliverables

  • Experience obtaining and analyzing established goals

  • Experience with the Discord platform and brand

  • Native French speaker, proficient in English to a business level

Bonus Points:

  • Familiarity with operational platforms, such as Looker, Sendgrid, and Hubspot

  • Experience working with an international marketing or community team

  • Understanding of Discord and it's mission to create belonging

  • Proficiency in German

To apply for this job please visit docs.google.com.

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