Community Moderator

NEAR Foundation We raise awareness, support projects, and work to provide a clear path to decentralization on NEAR Protocol. Our vision: an open web world.
Remote- Global
  • Full Time

Outcomes

  • Provide 24/7 coverage on Telegram, Discord, Forum & Reddit
  • Maximize retention and reduce churn
  • Maintaining and improving engagement
  • Channel NPS surveys/SOCI/CSAT scores
  • Building a sense of community(SOCI) and facilitating the process of people helping each other.
  • Constantly find new ways to refine and improve community experience
  • Relay feedback from the community to the NEAR Foundation

 

Requirements

  • Familiarity with platforms like Telegram/Discord/Discourse/Reddit and tools that can be used to manage them efficiently
  • Producing reports on relevant moderation statistics, issues and outcomes
  • Strong organizational and multitasking skills, and a proactive approach
  • Excellent writing and communication skills in English
  • Strong understanding of Web3 terms and technology
  • Great knowledge of online communities and cool under pressure
  • Not required, but nice to have: ability to read and write in multiple languages

To apply for this job please visit boards.eu.greenhouse.io.

From the CMX Blog