Website Rev.com

We create great work from home jobs, powered by AI

About Rev

Rev is an online marketplace for remote work consisting of an extensive network of professional freelancers that provide transcription, caption and translation services to our 100,000+ customers around the world, including companies like Amazon, Google, Facebook, and more.

What all of these jobs have in common is that the work can easily be done anywhere and software can facilitate them via marketplace methods, productivity improvements, and machine learning, and Rev’s mission is to create more great work from home jobs, powered by AI, in the years to come.

Our freelancers are an important part of our marketplace, in addition to providing time saving tools to them, we also have a thriving forum where over 60,000 freelancers learn and connect with each other. We aim to strengthen that community by hiring a Community Manager to not only moderate our forum but build a freelancer network beyond what exists today.

Who we are looking for:

Rev is looking for someone to revamp Rev’s freelancer experience. We believe that a happy community will lead to better retention, increase engagement and improved global reputation among other things. We are looking for someone who wants to lead the charge and start new initiatives for the betterment of this mission.

This role reports to the Director of Operations

Responsibilities

Own Rev’s freelancer community experience.
Ensure our community members have a fair and firm guiding hand on the forum. Bad behavior is quickly reprimanded, and standards are clear.
Guide corporate communication to Rev freelancers.
Aggregate feedback from freelancers to our product teams.
Build features in the forum that strengthen the community and reinforce good values.
Initiate new programs outside of the forum that excite freelancers to be a part of Rev.
Determine and measure community success.
Assess the community maturity and the effectiveness of your initiatives.

Qualifications

2 -3 years of previous experience in community management or public relations.
Excellent written communication skills.
A level head and sound judgment.
Enjoys participating in online forums, communities, and social media.
Comfortable with enforcing rules and issuing discipline.
Appreciates memes and random tangents.
Experience with Discourse and the ability to create plugins.

Benefits

Rev pays 90% of your medical, dental, & vision insurance.
401k plan.
Flexible Spending Account.
Stock Options.
$100 in Uber credits every month.
Unlimited PTO.
$1,000 annually for training and development.
Fully stocked kitchen and free lunch every Wednesday and Friday.
Team building events like happy hours, recreational sports, guest speakers, and team trips.
A generous budget to create your own workstation.
A budget for Revver Community enhancements.

To apply for this job email your details to crystal@rev.com

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