Communities change the world. Over 3 days, CMX Summit seeks to expand discussions, techniques, and tactics applied to community building for businesses and support communities and their builders (you!) at scale. You’ll gain insights from the best in the industry and make lifelong friends.

Not entirely sure about attending Summit? Check out this free, full session from storyteller Michael Margolis from last year’s conference:


Fundamentals of Community Strategy Workshop with David Spinks

Monday, October 1, 2018 from 12:00-6:00pm
The Nines Hotel, 525 SW Morrison St, Portland, OR 97204

Join CMX Media’s CEO David Spinks, the afternoon before the conference kicks off, for our fundamentals workshop, which has been developed over 4 years and taught to over 600 organizations of all sizes around the world. Both new and experienced community professionals have taken this workshop to get clarity on their community strategy and bring industry best practices to building valuable, meaningful, and engaged communities.

David teaching a workshop at CMX Summit 2017
David teaches a workshop at CMX Summit 2017.

Many community professionals are self-taught. It’s easy to think you’re alone and feel like it’s up to you to invent the wheel. This comprehensive workshop will help you benefit from the collective knowledge of hundreds of the leading experts in the community industry. David will walk you through:

— applying the community canvas to map out your strategy
— defining the business value of your community and choosing the right metrics
— using the engagement cycle to fuel meaningful engagement

You’ll also have the opportunity to work together with other community professionals in small groups, and get personal feedback on your business’ challenges.

Everyone who attends this workshop will walk away with a set of tools they can bring back to their team and come back to time and time again. It’s also the perfect deep-dive foundation to bring with you into the next two days of inspiration and education at CMX Summit.

The workshop includes one afternoon snack break and a post-workshop, attendee-only mixer.

Activities around CMX Summit

Meet before CMX Summit

Get to know each other by joining our CMX Summit attendee-only Facebook Group or hopping on the #CMXSummit Twitter hashtag.

Tuesday Night Networking Party

Time TBA at the Nines Hotel

As day one of Summit closes, we’re bringing everyone together to enjoy time to get to know each other, get to chat with speakers, and get to visit our sponsors. We’ll have light hors d’oeuvres, beer and wine, and non-alcoholic beverages too.

Tuesday Evening CMX Pro-Only Party

Time and location TBA

Are you a CMX Pro member? We’re inviting our Pro members for a special CMX Summit party. The details are in the works, but for all Pro members attending this year’s conference, we’re planning something special.

Wednesday Night Afterparty

Time and location TBA

After two days of learning and immersing yourself in all things community, take a moment to relax, solidifying those connections with other attendees, and have a little fun. We’ll have plenty of conversation and drinks, both alcoholic and non-alcoholic available. Make sure to bring your conference badge and your US ID or passport. More details coming soon!



CMX Summit 2018 will be hosted at

The Nines Hotel
525 SW Morrison St
Portland, OR 97204


Our official CMX Summit hotel is at The Nines Hotel in downtown Portland. In addition to the nightly discount, CMX Summit attendees get complimentary premium Wi-Fi.

Group rate: $269 (plus tax) for king rooms and doubles
Cut-off date: Friday, September 7, 2018
Reservation linkThe Nines Hotel


Get a discount on your flight! We worked with both Alaska Airlines and Delta Airlines to save money on your flight to CMX Summit in Portland. If flying on Alaska, head to and use the code ECMZ428 for 7% off. If flying on Delta, go to and use the code NMRPS for 2-10%, depending on where you depart from and return to.

Ground Transportation

MAX Light Rail
Portland’s light rail system runs about every 15 minutes most of the day, every day. Service is less frequent in the early morning, mid-day and evening. Catch the MAX from Portland International Airport and pay only $2.50 for a 40-minute ride to The Nines Hotel. Exit at Pioneer Courthouse Square.

Driving and Parking
The Nines Hotel offers valet parking to guests on a daily/overnight basis with unlimited access throughout the day and night. The short term fee for valet parking is $17.00. The overnight fee for valet parking is $47.00, $55.00 for oversized vehicles, and $35.00 for hybrid vehicles.

Praise for CMX Summit

  • Ellen Leanse, Apple's First User Evangelist

    "I've been waiting 25 years for the conversations happening here at CMX Summit."

    Ellen Leanse, Apple's First User Evangelist
  • Tim Falls, VP of Community,

    “A certain inexplicable magic seemed to be afoot in that room full of community-minded folks."

    Tim Falls, VP of Community,


Q: What date is the workshop? When’s the conference?
A: The workshop is Monday (October 1), and the conference is Tuesday and Wednesday (October 2-3). Times are still TBD on exact 2-day conference start and end, but plan on being there from 8am-5pm each day with evening events afterward.

Q: Besides the conference, what does my CMX Summit ticket include?
A: Your ticket includes not only access to the conference, but breakfast, lunch, and two snacks on both days. You’ll also get access to CMX Summit official parties, some way cool swag, and all the fun activities we have planned at the event.

Q: I want to send my entire team. Does CMX do group discounts?
A: Yes, we offer discounts for any group tickets purchased for 3 or more attendees. For groups 3-5, 6-10, or 10+, choose the group option in registration. If you’d like to bundle in workshops with your group tickets, please email us for the discount information.

Q: Can you advise me on how to convince my boss that CMX Summit is worth the investment?
A: Yes, you can download our convince your boss Google Doc template (also available for Word). And if you need customized help, reach out our team.

Q: Can I just go to the Workshop?
A: Yes, you can purchase a Workshop-only ticket at either Early Bird or GA ticket pricing. Supplies are extremely limited as only 80 people can attend.

Q: I’m a speaker and would like to pitch to CMX Summit; how can I do this?
A: Unfortunately, speaker pitches are closed for CMX Summit 2018. We will not be reopening them until spring 2019 for the following year’s show.

Q: Is CMX Summit held in an accessible venue?
A: Yes, the Nines Hotel is fully accessible, and our layout accommodates everyone. If you have any worries or specific questions, please contact [email protected].

Q: I requested a special meal. How do I get my meal?
A: Meals are all served in one room. Vegetarian food is part of the main fare. (We order based on percentages.) But dairy-free, gluten-free, halal, kosher, vegan, and other special meals will be served near the other food, and the catering staff will ensure you get your meal.

Q: Do you provide student or non-profit discounts?
A: We do provide 20% off a full-priced General Admission tickets for CMX Summit. For GA ticket discount, email [email protected].

Q: I’d love to go to CMX Summit, but I truly cannot afford to. Does CMX help with this?
A: Yes, CMX offers Conference Diversity and Inclusion Scholarships. Learn more about these scholarships. Scholarship applications are open now through Friday, May 18, 2018 at 5pm PDT.

Q: Sadly, I can’t make it to CMX Summit this year. Do you refund tickets?
A: Full refunds on full-priced General Admission tickets will be given if tickets are canceled by Friday, August 31, 2018. You can alternatively transfer the GA ticket to a colleague or friend. Pre-Sale or Early Bird tickets cannot be refunded, and can only be transferred to another person. Any ticket transfers must be made by Friday, September 14, 2018. Latecomer tickets are ineligible for refunds or transfers. Please contact us for transfers and refunds.

Q: I’m international and need to order a visa in order to come to CMX Summit. Can you help with this?
A: Yes, we can write you a letter of recommendation for you to apply for a visa. Email [email protected] your name, business address, and ticket order number. Please check with your local government office for any visas waiting periods. If for some reason you cannot obtain a visa, we will refund your ticket.

Q: I can only attend one day of CMX Summit, do you offer single day tickets?
A: Yes. If you have an important obligation and can only attend one day — email [email protected] and we’ll get you a coupon code for a single day ticket.

Q: Does CMX Summit have a code of conduct or other policy for attendee behavior?
A: Yes, we have adopted a code of conduct for further inclusiveness for attending community professionals of all stripes. We expect all attendees, staff, sponsors, and anyone else at CMX Summit to abide by the code of conduct, and will enforce it as needed.

Q: Will CMX Summit be recorded? Can I record something?
A: Yes, it will be recorded by our team of professional a/v staff and the videos edited for your viewing pleasure. We ask that attendees do not record the sessions themselves.

Q: Can I buy videos from Summit 2017?
A: Yes, you can buy the CMX Summit 2017 Videos today!

Q: I’d love to get more information about CMX Summit. How can I do that?
A: You can sign up for our email list and be the first to know about tickets sales, agendas, and other CMX Summit previews.

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