12SepThe 7 Ways Community Helps Fluxx Retain Nearly 100% Of Its Customers Carrie Melissa Jones / Case Studies | Online Community Management, Strategy & Services 8 min read
03Aug“People Will Surprise You and You Should Let Them”: 8 Lessons from Director of Community Laura Small Alexandra Bowen / AMA 6 min read
08Oct7 Steps to Create Effective Surveys and Collect Community Feedback Donal O'Conghaile / How To 10 min read
21MayCase Study: How Shapeways Integrates Community and Product Strategy Using their “Voice of Customer” Team Natalia Krasnodebska / Case Studies | Online Community Management, Strategy & Services 6 min read
