What We Learned from Google Gemini, Autodesk, Culture Amp, and More at AI in July

The AI industry moves fast, infiltrating all corners of our lives—from our jobs to the emails we ignore.

However, amidst all the excitement that AI stirs, it's easy to lose sight of why we use it in the first place. How does it serve us? Can we utilize it as a tool for elevating humanity and empowering our communities?

We wanted to get a little closer to the heart of it all, so we hosted AI in July.

Our focus was broad yet precise—practical usage of AI, its ethical aspects, and the solid theory that forms the base for AI. We were lucky enough to have brilliant minds from Google Gemini, Autodesk, Culture Amp, and more join us. Keep scrolling for key insights from the event, and be sure to watch the full webinar replay for a deeper dive!

Key Insights from AI in July 

Redefining Welcomes

That first "hello" really matters, doesn't it? Pramod Rao from Threado.ai believes so too and has a suggestion to make it count: use AI for personalized onboarding. This not only provides each new member with a unique, individualized welcome, but it also instills an early and lasting sense of belonging. Moreover, with AI taking charge of these routine tasks, you get to put your energy where it truly matters - sorting out the complex stuff and planning the big moves for your community. See how cleverly it balances up? Boosting member experience while optimizing your operational efforts. 

Make Every Conversation Count

Want to know what your community members really think? Take a page out of DeMario Bell's playbook from Culture Amp and use AI for sentiment analysis; a way to turn everyday community conversations into helpful insights. It's like having a direct line to the hearts and minds of your members – with an understanding of their feelings and feedback, you're equipped to create products and experiences that genuinely resonate. But that's half the story, complement AI usage with a personal touch for relevance and preserve human-led moderation to maintain trust.

The Essential Human Element

Claire Xue from Moodelier and The GEN AI Collective reminds us that even in a world where AI is as invaluable as AI is in automating tasks, retaining human touchpoints in your processes ensures quality and upholds authenticity. So as you engage AI to simplify tasks, do remember to keep a watchful eye on the workflow, ensuring it aligns with your creative objectives. Thus, it's not about choosing between AI or humans - it's about striking the right blend!

Perfecting the Prompt

Innovation driven by Generative AI requires nurturing and refinement. As Yizel Vizcarra and Mallika Gargeya from Autodesk put it, it's all about refining your approach continually. Be specific about tasks, iterate on prompt refinement, and use the Human-in-the-Loop to refine AI outputs. Essentials to remember: maintain privacy to build responsible AI systems, evaluate models comprehensively, and implement safety checks. As a takeaway: strive for prompt perfection, invite human feedback, and remember to maintain transparency - you're on an AI journey that truly pays off!

Living Today, Learning from Yesterday

Kent Morita from Google Gemini reminds us that AI isn't just about technology, it's about people. By looking back at tech's history, we identify a pattern: understanding users is key. From building communities to solving everyday problems, human-centered design is the secret sauce. So, this nugget of wisdom for your next AI project brainstorm: It's not just about the tech, it's about the people who'll use it.

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