Community Awards
Customer Support Community
- Awarded to a community that enhances customer support and success by fostering engagement, reducing support tickets, and improving customer retention through peer-to-peer assistance and knowledge sharing.
Growth Marketing Community
- Recognizes a community that drives sales, acquisition, and brand growth through advocacy programs, ambassador networks, and engagement strategies that contribute to measurable business success.
User Group Program
- Celebrates a community-led user group or chapter program that connects members, shares knowledge, and fosters engagement through local or virtual events. It is not designed for recognizing individual chapters but rather the overall structure and strategy behind a distributed user group program.
Best New Community
- Awarded to a community launched or relaunched after January 1, 2024, that has quickly grown, engaged members, and demonstrated early success.
Best Community Podcast
- Recognizes a podcast focused on community-building that has an engaged audience, fosters discussion, and released at least five episodes in 2024.
Professional Awards
B2B Community Professional
- Given to an individual building a thriving B2B community that fosters engagement, customer advocacy, and business impact.
Executive Leader of a Community Team
- Recognizes a community executive managing a team and aligning community strategy with business goals to drive growth and engagement. (nominees must have 1 or more direct report to be considered for this award).
Nonprofit Community Professonal
- Awarded to an individual managing a nonprofit community, mobilizing members, increasing engagement, and supporting a cause-driven mission.
Developer Relations (DevRel)
- Celebrates a leader fostering developer engagement, advocacy, and innovation while strengthening connections between developers and technology.