Communities change the world

Over 3 days, CMX Summit seeks to expand discussions, techniques, and tactics applied to community building for businesses and support communities and their builders (you!) at scale. You’ll gain insights from the best in the industry and make lifelong friends.

Not entirely sure about attending Summit? Check out this free, full session from CMX founder David Spinks on the future of community from last year’s conference:

Meet our Speakers

Ben DeJarnette

Director at Bridgeliner
Topic: Blockchain

Ben Leong

Forum Manager at Envato
Topic: Blockchain

Eryn Peters

Director of Operations at Toptal
Topic: Blockchain

Jessica Wawoe

Global Operations Consultant &
Founder at Tribal Wisdom Foundation

Justin DeMers

Co-founder and Chief Content
Officer at Story & Heart
Topic: Blockchain

Lindsay Russell

roduct Marketing, Facebook
Groups at Facebook

Megan Berry

VP Product at Octane AI
Topic: Community health metrics

Rajiv Patel

Partner Community Manager at Salesforce
Topic: Blockchain

Savannah Peterson

Founder & Chief Unicorn at Savvy Millennial
Topic: Blockchain

Dr. Stephanie E. Vasko

Managing Director, Center for Interdisciplinarity at Michigan State University
Topic: Community health metrics

Terri Lomax

Customer Success Manager at Asana
Topic: Blockchain

Tiffany Yu

CEO & Founder at Diversability
Topic: Community health metrics

Ronell Smith (emcee)

Content Strategist at RS Consulting
Topic: Blockchain

Coming soon...


Stay updated for the latest Summit news!

We'd love for you to join us!


Fundamentals of Community Strategy Workshop with David Spinks

Monday, October 1, 2018 from 12:00-6:00pm
The Nines Hotel, 525 SW Morrison St, Portland, OR 97204

Our workshop is SOLD OUT!

Join CMX Media’s CEO David Spinks, the afternoon before the conference kicks off, for our fundamentals workshop, which has been developed over 4 years and taught to over 600 organizations of all sizes around the world. Both new and experienced community professionals have taken this workshop to get clarity on their community strategy and bring industry best practices to building valuable, meaningful, and engaged communities.

Many community professionals are self-taught. It’s easy to think you’re alone and feel like it’s up to you to invent the wheel. This comprehensive workshop will help you benefit from the collective knowledge of hundreds of the leading experts in the community industry. David will walk you through:

  • applying the community canvas to map out your strategy
  • defining the business value of your community and choosing
    the right metrics
  • using the engagement cycle to fuel meaningful engagement

You’ll also have the opportunity to work together with other community professionals in small groups, and get personal feedback on your business’ challenges. Everyone who attends this workshop will walk away with a set of tools they can bring back to their team and come back to time and time again. It’s also the perfect deep-dive foundation to bring with you into the next two days of inspiration and education at CMX Summit.

The workshop includes one afternoon snack break and a post-workshop, attendee-only mixer.

David teaches a workshop at CMX Summit 2018.

Gatherings around CMX Summit

Meet before CMX Summit

Get to know each other by joining our CMX Summit attendee-only Facebook Group or hopping on the #CMXSummit Twitter hashtag.

Birds of a Feather Lunch Tables

Each day at lunchtime, we’ll have nine labeled lunch tables specifically focused on a community-related topic! Tables are hosted by your fellow CMX Summit attendees. Bring your questions and your insights to share!

Tuesday lunch
  • Blockchain/Cryptocurrency with Dom
  • Machine learning and community engagement with Stephanie
  • Growing internal communities with Arleen
  • Education communities focused on teachers with Caitlin
  • Career pathing with Michelle
  • Marketing your community with Adrian
  • TBD with Katherine
  • Developer communities with Dan
  • Local events and distributed user groups with Eli
Wednesday lunch
  • Mental health and community with Ruby
  • Storytelling with Lindsey
  • Influencing product roadmaps with community with Suzi
  • Incentivizing and boosting community engagement with Adriana
  • Moderation with Nora
  • The evolution and future of community with Janice
  • Managing global communities with Eli
  • Cultural differences and communities with Ami
  • Community platforms with Haw

Tuesday Night Networking Party

4:00-5:30pm at the Nines Hotel

As day one of Summit closes, we’re bringing everyone together to enjoy time to get to know each other, get to chat with speakers, and get to visit our sponsors. We’ll have light hors d’oeuvres, beer and wine, and non-alcoholic beverages too.

Tuesday Evening CMX Pro-Only Party

7:00-9:00pm, location TBA

Are you a CMX Pro member? We’re inviting our Pro members for a special CMX Summit party. The details are in the works, but for all Pro members attending this year’s conference, we’re planning something special.

Wednesday Night Afterparty

7:00-10:00pm at Ground Kontrol, 115 NW 5th Ave, Portland

After two days of learning and immersing yourself in all things community, take a moment to relax, solidifying those connections with other attendees, and have a little fun. Bring your Pumas and wristbands as Ground Kontrol features arcade games! David Spinks is standing by to play Asteroids or Lord of the Rings pinball.

We’ll have plenty of conversation and drinks, both alcoholic and non-alcoholic available. Make sure to bring your conference badge and your US ID or passport. Can’t wait to see you there!


Group rate: $269 (plus tax) for king rooms and doubles
Cut-off date: Friday, September 7, 2018
Reservation link: The Nines Hotel

  • Venue

    CMX Summit 2018 will be hosted at The Nines Hotel.
    525 SW Morrison St. Portland, OR 97204

  • Hotel

    Our official CMX Summit hotel is at The Nines Hotel in downtown Portland. In addition to the nightly discount, CMX Summit attendees get complimentary premium Wi-Fi.

  • Airfare

    Get a discount on your flight! We worked with both Alaska Airlines and Delta Airlines to save money on your flight to CMX Summit in Portland. If flying on Alaska, head to and use the code ECMZ428 for 7% off. If flying on Delta, go to and use the code NMRPS for 2-10%, depending on where you depart from and return to.

  • Ground transportation

MAX Light Rail

Portland’s light rail system runs about every 15 minutes most of the day, every day. Service is less frequent in the early morning, mid-day and evening. Catch the MAX from Portland International Airport and pay only $2.50 for a 40-minute ride to The Nines Hotel. Exit at Pioneer Courthouse Square.

Driving and parking

The Nines Hotel offers valet parking to guests on a daily/overnight basis with unlimited access throughout the day and night. The short term fee for valet parking is $17.00. The overnight fee for valet parking is $47.00, $55.00 for oversized vehicles, and $35.00 for hybrid vehicles.

Praise for CMX Summit

maria lvova vf
"I attend many international conferences, and CMX Summit 2018 set the bar very high. The conference was great; the agenda was dynamic and entertaining; the speakers were very inspiring; and the presentations were to the point."
Kara Cronin 400
"I learned so much. So. Much. What a great opportunity to connect with other people who are doing groundbreaking things in the community space."
eric campbell vf
"CMX Summit 2018 is not only a great experience, it's a great investment in your Community employees. Exposing them to hundreds of other professionals, listening to presentations from the best and brightest, is an invaluable opportunity for their career growth."
sitaara jones vf
"The CMX Summit was a career-changing experience for me. Two days of insight, knowledge, and influence created a priceless professional development experience. As a Diversity Scholarship recipient, I was honored and grateful to attend and make connections with other diverse community leaders!"

Frequently asked questions

What date is the workshop? When’s the conference?

The workshop is Monday (October 1) from 12-6pm, and the conference is Tuesday (October 2) from 8am-5:30pm and Wednesday (October 3) from 8:30am-5:15pm. Please note each day has evening events aftward, and due to the nature of live theater, we cannot guarantee exact show ending times.

Besides the conference, what does my CMX Summit ticket include?

Your ticket includes not only access to the conference, but breakfast, lunch, and two snacks on both days. You’ll also get access to CMX Summit official parties, some way cool swag, and all the fun activities we have planned at the event.

I want to send my entire team. Does CMX do group discounts?

Yes, we offer discounts for any group tickets purchased for 3 or more attendees. For groups 3-5, 6-10, or 10+, choose the group option in registration. If you’d like to bundle in workshops with your group tickets, please email us for the discount information.

Can you advise me on how to convince my boss that CMX Summit is worth the investment?

Yes, you can download our CMX Summit 2018 Template – Convince your boss (also CMX Summit 2018 Template – Convince your boss). And if you need customized help, reach out our team.

Can I just go to the Workshop?

Yes, you can purchase a Workshop-only ticket at either Early Bird or GA ticket pricing. Supplies are extremely limited as only 80 people can attend.

I’m a speaker and would like to pitch to CMX Summit; how can I do this?

Unfortunately, speaker pitches are closed for CMX Summit 2018. We will not be reopening them until spring 2019 for the following year’s show.

Is CMX Summit held in an accessible venue?

The Nines Hotel, CMX Summit’s venue and preferred hotel, is fully ADA compliant. We aim to make sure everyone is safe and comfortable at Summit.

Summit is located on the sixth floor of the Nines. There are both elevators and stairs access options to take you from the venue entrance, hotel, and conference space. Summit’s seating is theater-style, and we’ll have two stage rooms; a general mingle area with tables for meals, sponsor booths, and registration; and a smaller room as an introvert zone. There will be two gender neutral restrooms.

Breakfast, lunch, and two snacks will be served at the venue. Our afterparty is the only event not at the Nines Hotel. We’re still TBD on location, but it will likely be a bar near the venue.

For conference printed materials, we will have a physical programming booklet and may have one-page handouts from speakers. We’re happy to get you digital copies beforehand. You’ll be able to download all our speakers’ decks in PDF form on our website day of show, and all talks will be recorded, which all attendees will get the videos about a month post-conference.

We have accessible sleeping rooms in our hotel block. There are rooms for the deaf, blind, and attendees in wheelchairs. When booking your hotel room, you can request specific aids or services needed for your stay. Experient staff will contact you to confirm your needs. Please be sure to reconfirm your requests with your hotel prior to arrival.

What To Expect

  • Dietary requirement-compliant, healthy, nutritious food will be served throughout the day. Drinks (coffee, tea, water) will be available at all times.
  • Wi-fi will be available.
  • The lobby area is flat, while the theater is on an ADA compliant rake, with multiple areas for those who require mobility assistance.
  • Anyone with mobility, hearing, or vision concerns can reserve seats.
  • Our restrooms are gender neutral, multi-stall, and handicap accessible.
  • Service animals are welcome.
  • The networking party will be after the 1st conference day, in the conference space, and we will be providing alcoholic beverages as well as soft drinks and water.
  • Our Code of Conduct is enforced, and our team is available throughout the entire event and parties to address any incidents, microaggressions, or ableisms.
  • Our speakers have been advised to avoid using epilepsy-inducing videos and animations, however, we cannot fully guarantee compliance.

If you have accessibility requests, please make sure to contact us by Tuesday, September 4, 2018.

I requested a special meal. How do I get my meal?

Meals are all served in one room. Vegetarian food is part of the main fare. (We order based on percentages.) But dairy-free, gluten-free, halal, kosher, vegan, and other special meals will be served near the other food, and the catering staff will ensure you get your meal.

Do you provide student or non-profit discounts?

We do provide 20% off a full-priced General Admission tickets for CMX Summit. For GA ticket discount, email [email protected]

I’d love to go to CMX Summit, but I truly cannot afford to. Does CMX help with this?

Yes, CMX offers Conference Diversity and Inclusion Scholarships. Learn more about these scholarships. Scholarship applications are now closed for CMX Summit 2018.

Sadly, I can’t make it to CMX Summit this year. Do you refund tickets?

Full refunds on full-priced General Admission tickets will be given if tickets are canceled by Friday, August 31, 2018. You can alternatively transfer the GA ticket to a colleague or friend. Pre-Sale or Early Bird tickets cannot be refunded, and can only be transferred to another person. Any ticket transfers must be made by Friday, September 14, 2018. Latecomer tickets are ineligible for refunds or transfers. Please contact us for transfers and refunds.

I’m international and need to order a visa in order to come to CMX Summit. Can you help with this?

Yes, we can write you a letter of recommendation for you to apply for a visa. Email [email protected] your name, business address, and ticket order number. Please check with your local government office for any visas waiting periods. If for some reason you cannot obtain a visa, we will refund your ticket.

I can only attend one day of CMX Summit, do you offer single day tickets?

Yes. If you have an important obligation and can only attend one day — email [email protected] and we’ll get you a coupon code for a single day ticket.

Does CMX Summit have a code of conduct or other policy for attendee behavior?

Yes, we have adopted a code of conduct for further inclusiveness for attending community professionals of all stripes. We expect all attendees, staff, sponsors, and anyone else at CMX Summit to abide by the code of conduct, and will enforce it as needed.

Will CMX Summit be recorded? Can I record something?

Yes, it will be recorded by our team of professional a/v staff and the videos edited for your viewing pleasure. We ask that attendees do not record the sessions themselves.

Can I buy videos from Summit 2017?

I’d love to get more information about CMX Summit. How can I do that?

You can sign up for our email list and be the first to know about tickets sales, agendas, and other CMX Summit previews.

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