Reserve your spot at CMX Summit 2021 now!Over 1,000 community professionals gathered in Redwood City at CMX Summit 2019 to learn from the top experts in the industry.The community industry's largest conference brought together the best and the brightest to learn how companies are investing in meaningful, scalable community programs. Over 70 speakers took our three stages, giving presentations and dropping knowledge in awesome panel conversations.We're excited to share all of these talks with the world, for free, and contribute to the widespread distribution of this knowledge.We hope this content helps other organizations understand the massive opportunity in front of them to build community, that impacts the lives of their members while driving their business goals. We hope this content helps level up the community industry as a whole.And we hope you'll join us next year, at CMX Summit 2020, where you'll get to see it all live!Grab yourself some seltzer, a pen, and a notebook, and enjoy over 20 hours of the best content the community industry has to offer.[caption id="attachment_15457" align="alignright" width="600"]

David Spinks, Founder of CMX[/caption]

Industry Trends and Insights

The State of the Community Industry | David SpinksThe Secrets of the Most Disruptive Organizations | Charlene Li & Dave HershVC Fireside Chat: Community is Eating the World | Kobie Fuller & Derek AndersenThe Power of Enterprise Community Marketing | Jay Simons & Alex BardCommunities that Defy Distance | Rachel Franklin[caption id="attachment_15458" align="alignright" width="600"]

Erica Kuhl, VP of Community, Salesforce[/caption]

Business Strategy and Metrics

Building Community is Smart Business | Erica KuhlTrack, Iterate and Grow $10M in ARR from your Community | Mada SegheteIs Your Community Strategy Working? | Richard MillingtonHow Top SaaS Communities Drive Business Impact Through Community | Aly Merritt & Kevin Lau10 Graceful Steps to Building a Rich Developer Community | Grace FranciscoFueling Business Growth Through Community | Elizabeth Kinsey, Jason Boehmig, & Veronica JuarezYour Community Value Proposition and When to Pivot? | Drew FreyDon’t Create, Re-Use! How to Repurpose a Common Business Metric for Your Community Success | Mary Thengvall[caption id="attachment_15468" align="alignright" width="600"]

Shana Summers, Head of Community, HER App[/caption]

Community Engagement

3...2...1...Launch Day: How to Successfully Launch or Relaunch Your Community | Shana SummersThe Science of Successful Communities | Heather McNairExperiences Are What I Build: Teaching Coding, Framing Expectations, and Creating Community | Perry EisingWhy (And How To) Ask Questions That Don’t Have Answers | Jayati DoshiHow to Reignite a Disengaged Community | Chris CataniaA Brainstorming Kit for Creative Community Professionals | Renata Amaral Morris[caption id="attachment_15470" align="alignright" width="600"]

Ben Leong, Forum Manager, Envato[/caption]

Motivation and Gamification

Social Capital for Community Professionals | Ben LeongGot Churn? Drive Retention & Craft a Compelling Member Journey with Game Thinking | Amy Jo KimSwitching Consumer Habits Using Community Principles | Polina RossSkills That Move Motivation to Action | Kyle ZamcheckSense of Community: Find Out What Your Members Won’t Tell You | Fawn Faletogo[caption id="attachment_15459" align="alignright" width="600"]

Sarah Leary, Co-Founder, Nextdoor[/caption]

Community Growth

How Nextdoor Launched Communities in 94% of U.S. Neighborhoods | Sarah LearyThe Community Growth Engine: How Duolingo Scaled to 90 Courses and 300M Users | Laura NestlerHow to Turn Your Community into a Movement | Jennifer DulskiThere Is No Magic Growth Equation | Jascha Kaykas-Wolff3 Million Registered Users. Zero Marketing Dollars | Mike PorathScaling with Grace: Developing Hybrid Automation Methods for Growing a Healthy Community | Kat LoFeeling Growth and ROI with Strategic Use of Advocates Within your Community | Jessica Mitchell

Ambassadors, Power Users and User-Generated Content

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Vera Tiago, Developer Community Advocate, OutSystems[/caption]Developer Community: How to Launch and Manage a Successful Champion Program | Vera TiagoDemystifying Community Content: Strategy, advocacy, and UGC | Bridget SauerHow to Make the Most of Your User-Generated Content | Nicole SaundersHow to Build a Global Community When You’re all Alone and Have (Almost) No Money | Rachel Eilbott[caption id="attachment_15463" align="alignright" width="600"]

Elizabeth Kinsey, Developer Marketing Manager, Slack[/caption]

Community Technology and Design

Unpacking the Community Tech Stack: Picking the Best Tools for Your Program | Elizabeth KinseyFrom CX to UX: Designing a Customer-Centric Community | Laureline BoinIf You Build It, Will They Come? How to Validate a Minimum Viable Community Using Design Thinking | Lindsey Christensen

Culture and Communications

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Kim Scott, Co-Founder and Author, Radical Candor LLC[/caption]Getting to the Heart of Radical Candor | Kim Scott and Ryan SmithBusiness Can Be the Most Personal Thing in the World | Nick MehtaThe Art of Human Connection | Ivan CashBuilding Diverse and Inclusive Communities | Olatunde Sobomehin, Hannah Levy, & Wayne SuttonSetting up Your Distributed (Global) Community Team for Success! | Jen Sable Lopez3 Ways Your Company Can Cure Loneliness | Jillian Richardson[caption id="attachment_15461" align="alignright" width="600"]

Nir Eyal, Author, Indistractable[/caption]

Personal Growth and Self-Care

Indistractable: How to Control Your Attention and Choose Your Life | Nir EyalExploring Mental Health in Tech | Dr. Jennifer AkullianHow to Master Your Personal Brand and Highlight Your Impact in the Workplace | Terri LomaxSelf-Care Isn’t Selfish: Strategies for Bringing Your Best Self to Your Community | Tiffany Yu[caption id="attachment_15466" align="alignright" width="600"]

Andrew Losowsky, Head of Coral, Vox Media[/caption]

Moderation and Management

How to Prepare for the Trolls | Andrew LosowskyHow to Break Up with Community Influencers | Rebecca BraglioHuman after All: How to Prevent a Herd Mentality in Your Community | Grazyna FrackiewiczFrom Crisis to Chance | Denise HenkelHow to Honor Death in and of Your Community | Mark Williams

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Sarah Shewey, Founder and CEO, Happily[/caption]

Offline Community and Events

Event ROI: Myth, Magic or Major? | Sarah SheweyFrom Comments to Collective Care: IRL Community in the Age of Isolation | Carla FernandezWhere Is Everybody?! Tips for Hosting a Successful and Engaging Virtual Event | Lauren Hagerty[caption id="attachment_15462" align="alignright" width="600"]

Innovation Program Participants[/caption]

Bonus:

Innovation Program: Pitches from Up-and-Coming Community StartupsCommunity Manager Appreciation Advancement Day Announcement | Jeremiah Owyang--Join us live next year at CMX Summit 2020 where 2,000+ community professionals will be gathering to learn from the top experts in the industry and take their work to the next level. The real magic of CMX Summit is the people in attendance, the discussion groups, and the serendipitous connections. We hope to see you there! Grab your tickets today.