Finalists of 2023 CIAs have been announced

The 2023 Community Industry Awards ceremony will mark our fourth annual event, where we celebrate the achievements of exceptional community professionals and recognize those outstanding individuals who are truly making a difference in the industry.

This year’s awards season was another huge success—thanks to you! You nominated over thousands of people and companies for this year’s awards, and we are thrilled with how many submissions we received. After all nominations were submitted, we opened the vote up to everyone in our industry: more than thousands of votes came pouring in. That’s an incredible number of votes, and we really appreciate everyone who took the time to vote!

The top 3 finalists for each category were determined by popular votes. Now, judges will spend some time reviewing all of the submissions before we announce winners on January 23rd at 10:00 AM (PST) at our annual Community Industry Awards ceremony.

And now it’s the time! We’re thrilled to share with you the final three in each category:


The Community Awards

The Community Awards are given to outstanding communities that are raising the bar for the industry. These include:

Customer Success Community of the Year

Awarded to a team building a customer success/support community.

Our finalists:

Community Industry Awards 2023 Finalist - Zoom Community Industry Awards 2023 Finalist - Spotify Community Industry Awards 2023 Finalist - Culture Amp

  • Zoom
  • Spotify
  • Culture First from Culture Amp

Growth Marketing Community of the Year

Awarded to a team building an acquisition community and using a community-driven marketing strategy.

Our finalists:

Community Industry Awards 2023 Finalist - Hubspot Community Industry Awards 2023 Finalist - Learning Ally Community Industry Awards 2023 Finalist - Culture Amp

  • HubSpot
  • Learning Ally Educator Community
  • Culture First from Culture Amp

User Group Program of the Year

Awarded to a team building a distributed events, user group, and chapter program.

Our finalists:

Community Industry Awards 2023 Finalist - Tessitura Community Industry Awards 2023 Finalist - Women in CX Community Industry Awards 2023 Finalist - Notion

  • Tessitura Network
  • Women in CX (WICX)
  • Notion

Best New Community 2023

Awarded to a community that has shown significant growth and success since launching in 2022.

Our finalists:

Community Industry Awards 2023 Finalist - Roadtrip community Community Industry Awards 2023 Finalist - Adobe Community Industry Awards 2023 Finalist - Covid aid

  • RoadTrip
  • Adobe Journey Optimizer
  • Covid Aid Charity

Web3 Community of the Year

Awarded to team-building and paving the way in the Web3 space.

Our finalists:

Community Industry Awards 2023 Finalist - Celo Community Industry Awards 2023 Finalist - Alphablocks  Community Industry Awards 2023 Finalist - Ahoyconnect

  • Celo
  • Alphablocks
  • AhoyConnect

Creator Community of the Year

Awarded to a team-building community for innovators and creatives.

Our finalists:

Community Industry Awards 2023 Finalist - Figma Community Industry Awards 2023 Finalist - Canva Community Industry Awards 2023 Finalist - Patreon

  • Figma
  • Canva Creators
  • Patreon

The Professional Awards

The Community Professional of the Year Awards are given to outstanding individuals working in the community.

Executive Leader of a Community Team 2022

Awarded to a Community Professional. This is like the Best Director category.

Our finalists:

Community Industry Awards 2023 Finalist Alexis Brown  Community Industry Awards 2023 Finalist Elizabeth Zwerg  Community Industry Awards 2023 Finalist Mary O'Carroll

  • Alexis Brown, Senior Manager of Zoom Community
  • Elizabeth Zwerg, Community Manager at Learning Ally
  • Mary O’Carroll, Chief Community Officer at Ironclad, Inc.

Community Professional of the Year – Developer Relations

Awarded to a Community Professional building a community for Developer Relations.

Our finalists:

Community Industry Awards 2023 Finalist Aditya Oberai Community Industry Awards 2023 Finalist Samantha Hepburn Community Industry Awards 2023 Finalist Kautuk Sahni

  • Aditya Oberai, Developer Advocate at Appwrite
  • Samantha Hepburn, Senior Global Community Manager at Snyk
  • Kautuk Sahni, Senior Product Manager, Community (Adobe Experience Manager at Adobe)

Community Professional of the Year for – Gaming Community

Awarded to a Community Professional building a community for a gaming organization.

Our finalists:

Community Industry Awards 2023 Chloe Read Community Industry Awards 2023 Ben Green  Community Industry Awards 2023 Sam Gee

  • Chloe Read, Community Management Lead at Keywords Studios
  • Ben Green, Senior Community Manager of the US Legion Gaming Community & Lenovo EDU Community
  • Sam Gee, Senior Community Manager at Riyo Games

Community Professional of the Year – Education Community

Awarded to a Community Professional of an education organization, building a community.

Our finalists:

Community Industry Awards 2023 Eni Selfo Community Industry Awards 2023 Jen Durkee Community Industry Awards 2023 Chris Stallone

  • Eni Selfo, Head of Community at Mindvalley
  • Jen Durkee, Senior Community Manager at Coursera
  • Chris Stallone, Community at Udacity

Community Professional of the Year – B2B Community

Awarded to a Community Professional building a community in the B2B space.

Our finalists:

Community Industry Awards 2023 Alex Su Community Industry Awards 2023 Monique van den Berg Community Industry Awards 2023 Maiolini

  • Alex Su, Head of Community Development at Ironclad, Inc.
  • Monique van den Berg, Head of Online Community at Atlassian
  • Cate Maiolini, Global Community and Partnership manager at SALTO SYSTEMS

The CMX Awards

CMX Connect Chapter of the Year

Awarded to the CMX Connect Host team, who have shown growth and success in building their CMX Connect Chapter.

Our finalists:

CIAs 2023 Who will be the winner?

  • CMX Connect Istanbul Chapter
  • CMX Connect Denver Chapter

Communiteer of the Year

Awarded to a CMX’er who is highly engaged in the community and continuously helps their fellow CMX’ers with resources, answers to questions, and advice.

Our finalists:

CIAs 2023 Who will be the winner?

Find out who the Community of the Year is at the LIVE Awards ceremony!

CMX’er of the Year

Awarded to the member of the CMX Community who stood out as helpful to other members, contributing to the discussion spaces and engaging with the community throughout the year.

Our finalists:

CIAs 2023 Who will be the winner?

Find out who the Community of the Year is at the LIVE Awards ceremony!

The Best of the Year Awards

Community Professional of the Year

Awarded to the best overall Community Professional. This is like the Best Actor and Actress categories.

Our finalists:

CIAs 2023 Who will be the winner?

Find out who the Community of the Year is at the LIVE Awards ceremony!

Community of the Year

Awarded to the best overall Community team. This is like the Best Picture category.

Our finalists:

CIAs 2023 Who will be the winner?

Find out who the Community of the Year is at the LIVE Awards ceremony!

CMX’s Year End Celebration!

Missed our Year End Celebration? You can watch the recording here.

We celebrated the community industry and reflected on our wins, losses, and lessons learned. We also heard from leaders in the space to hear their stories and what trends they’re predicting for the year 2023!

Join Us to Celebrate!

We want to take this opportunity to congratulate all of the finalists! You deserve a round of applause for all of your hard work and dedication.

It takes a lot of time and energy for judges to read through each nomination, so we wanted to take a moment to thank them for their efforts.

And, of course, we wouldn’t be able to do any of this without our voters—so thank you for taking time out of your day to vote for your favorite companies and individuals!

We invite you to join us on Monday, January 23rd, at 10:00 AM (PST) for the annual Community Industry Awards hosted by CMX. We’ll be highlighting, recognizing, and acknowledging top community professionals—and we want YOU there!

Ana Levidze

Ana is the Community Content Manager at Bevy and CMX. She's in charge of all the content you see on our platforms and in our newsletter. Ana lives in Tbilisi, Georgia, and she loves to write and t...

See Author Posts

Subscribe to the CMX Weekly

We review the top community industry news, trends, jobs and resources every week, so you’re always in the know.